Cancellation & Refund Policy

We understand that sometimes plans change. Here's how we handle cancellations, returns, and refunds:

❌ Cancellation:

• Orders can be cancelled within 6 hours of placing the order.

• Cancellation requests after dispatch are not accepted.

To cancel, email or WhatsApp us with your order ID.

📦 Returns & Exchanges:

As our pieces are handcrafted and often made-to-order, we do not accept returns unless:

• You received a damaged product

• You received a wrong item

In such cases, you must:

• Share an unboxing video within 24 hours of delivery

• Email or WhatsApp us at the contact details below

💰 Refunds:

• Approved refunds will be processed to your original payment method within 7–10 business days.

• For COD orders, bank details will be requested for refund processing.

🚫 Non-Returnable Items:

• Earrings (for hygiene reasons)

• Sale/discounted items

• Customized or made-to-order jewelry

🛎 Contact for Cancellations & Refunds:

📧 unikajewels.com@gmail.com
📞 +91 85291 73249